Why isn't an AI agent's time in my totals?
Short answer
Section titled “Short answer”The entry is an agent session excluded by the counting rule (workspace, client or project). It carries the “excluded from totals” mention: its real duration is kept and visible, but it is not added to the totals, timesheets, client validations or billing.
Details
Section titled “Details”- Delegated entries (an agent entered human time for you) always count. Only the agent’s session time is concerned.
- The rule is set per level, from the most general to the most specific: workspace › client › project (Inherit, Count or Exclude). By default the workspace does not count agent sessions: an Owner or Admin has to set the AI agent time cards (Settings → Timesheet validation).
- Changing the rule only applies to new sessions. For existing unlocked sessions, use Apply to existing sessions…: a preview shows the effect before you confirm.
- The Dashboard and the Reports show the excluded time separately (AI activity card, AI agents tab): it is not lost.
See AI agents.