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What does "The workspace is busy" mean?

Short answer

Section titled “Short answer”

Another operation on the workspace (a timesheet submission, a validation, a settings change…) was in progress for a little longer than usual. Nothing was saved: try again in a moment.

Details

Section titled “Details”
  • So that a submission never sees half of an edit, writes to entries, timesheets and validation each go through a small lock specific to the workspace, one at a time. If the wait exceeds a few seconds (5 by default), the app shows this message.
  • The web app retries once automatically before showing it. If you see it, a manual retry almost always works.
  • An action refused this way has no effect: a timer whose stop is refused keeps running, a timer whose start is refused does not exist. Check the state on screen before trying again.
  • If the message keeps coming back, tell your instance administrator: a long operation (an import, a client move) may be running.
  • Through the API: 503 workspace_busy with a Retry-After header (see Errors).