Why can't I edit an entry ("part of a submitted or approved timesheet")?
Short answer
Section titled “Short answer”The entry is part of a submitted or approved timesheet. Tickr shows: “This entry is part of a submitted or approved timesheet: it can no longer be modified. Reopen the submission to correct it.”
Details
Section titled “Details”- Submitting a period locks the entries it covers, so that what the validator approves cannot change. The lock stays when the period is approved, until an explicit reopening: nothing unlocks itself.
- To correct it: the owner of the submission reopens it from Timesheets → My timesheets (Reopen button), fixes the entries and submits again. If a client contested the document, an Owner or Admin reopens the lines from the client page (see Timesheet validation).
- A rejected line is no longer locked: edit its entries directly, then submit again.
- This also applies to the agent entries counted in the period, but not to the ones that are excluded from totals (see AI agents).
- Through the API, the same situation answers
409 entry_locked.