Why don't I see the "AI agent time" cards or the active agents indicator?
Short answer
Section titled “Short answer”Agent sessions are enabled per instance (the AGENT_SEGMENTS_ENABLED
server setting). Until they are, Tickr hides everything that only concerns
them. Ask your instance administrator whether they are planned.
Details
Section titled “Details”What is hidden while agent sessions are disabled:
- the AI agent time cards (counting rule) and the Re-apply shortcuts;
- the Agent time in client documents cards and that choice when sending a signature request (the document is then merged);
- the “N active agents” indicator on the tracker;
- the Agent session option of the Origin filter.
What stays available: delegated entries (created by an agent with your API key) and their badges, the Origin filter, the dashboard AI activity card, the Reports AI agents tab and the AI usage annex.
If the instance has just enabled agent sessions and nothing shows up, reload the page: the setting is read when the app loads.
See AI agents.